FAQ
If you have any queries or questions that we haven't covered in this section or need more information please don't hesitate to contact us - info@venue38.co.uk
What is the capacity?
Venue38 can hold up to 800 persons mixed seating and standing
Is there disability access?
Yes. The entire venue including the dancefloor is accessible by ramps
What are the costs to hire the venue?
That would depend on circumstances but quotes can be given by emailing your enquiry in as much detail as possible to info@venue38.co.uk
Can I hold a gig there?
Absolutely. If you want to host your own show or get involved in any of our ongoing events get in touch by emailing info@venue38.co.uk
Where can I buy tickets for events?
Tickets will be made available to purchase online through OnAyr Media or can be purchased from the venue. Links and further details can be found in our Upcoming Gigs tab.
Can I bring alcohol into the venue?
No. Only alcohol purchased in the venue can be consumed there.
Can I bring my own PA and equipment?
Yes absolutely however we will request an up-to-date PAT certificate for any equipment you want to plug in. Fire safety certificates will also be required for backdrops
Can I get involved and how?
Yes absolutely you can. As a Grassroots music venue our primary focus is music and offering a platform for artists and bands that deserve to be heard by audiences. If you want to get involved in any of our events just send us an email at info@venue38.co.uk or pop in and speak to one of our team.
Here at Venue38 we will do our best to ensure that every patron enjoys their visit and feels safe and secure within the venue therefore we have a zero tolerance policy on violence or aggression and anyone being aggressive will be asked to leave the premises. Likewise anyone caught selling, carrying or using drugs within the venue will be removed from the premises.
Privacy Policy
The type of personal information we collect.
We currently collect and process the following information: your name and email address. We refer to this information as “Personal Information.”
How we get the personal information and why we have it.
The personal information we process is provided to us directly by you through our contact form on our website. We use the Personal Information we collect to fulfil and/or answer any queries through the site. Additionally, we use this Personal Information to communicate with you and when in line with the preferences you have shared with us, provide you with information or advertising relating to our upcoming events.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting info@venue38.co.uk
We have a legal obligation.
Sharing your personal information.
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Wix to host and power our website – you can read more about what data is collected by Wix and how your Personal Information is used here https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the site, you can read more about how Google uses your Personal Information here https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Data Protection Rights.
Under the law, you have the right to access Personal Data Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the information below.
When you submit a contact form through our site, we will maintain your Personal Information for our records unless and until you ask us to delete this information. We may update this privacy policy from time to time in order to reflect business needs and changes (changes to our practices or for another operational, legal or regulatory reasons)
For more information about our privacy policy and practices, if you have any questions or if you would like to make a complain, please contact us by email at info@venue38.co.uk or by submitting an enquiry through our website.